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I want to thank you again for all the help from you and your staff. As you know our world was turned upside down when my husband, William, had a stroke at such a young age. Everyone we have encountered at your facility has been very kind, caring and helpful. The level of professionalism exceeded my expectations and the level of personal care has gone above and beyond what I could have hoped for.Karen W.
You are an asset to the community in which you serve. I feel blessed to have my beloved husband in your care. I truly cannot thank you enough and hope I can give back in some way to which I owe so much.
I just wanted to thank you and everyone at Norridge for taking care of my Mom, Lidia Toledo, while she was at your facility.Daisy Martinez, Daughter of Lidia Toledo
The care, understanding and love your team provided for her will never be forgotten. My Mom was a very loving person, but was also a very timid sometimes scared woman. Coming from a loving Hispanic family, she trusted those she knew well. When she first arrived at your facility, she was frightened because she knew no one. Yet after a short time at your facility, she started to feel more comfortable with the staff and the other patients. She was recovering from her stroke very well in the first month of her stay and that was the result of all the work that the therapists, nurses and techs put in towards her recovery. Shortly after that, she had another stroke and her health rapidly decline. Even through all her health issues, your staff provided wonderful care for her and for that my family and I are very grateful.
I just wanted you and your staff to know that we are very appreciative for all the hard work they provided my Mom and are still providing all those wonderful residents at your facility. When you do something from the heart, with love and understanding... it shows. And it did so in the care we saw given to our Mom.
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